The Townsell Way
Four steps. No surprises. Curtis on every job.
We've refined this process over hundreds of Cleveland-area projects. It exists for one reason — so you always know what's happening, what's next, and exactly what it costs.
01
Listen
Free in-home consultation
Curtis comes to your kitchen. He looks at the space, asks how you actually use it, and listens before he sketches anything. No upsells, no canned pitch. You'll get an honest read on what's possible and a rough investment range — usually within a week.
02
Design
Selections + scope locked
We translate the conversation into drawings, finish selections, and a written proposal with a fixed price. You'll see cabinet samples, stone slabs, and tile in your hands — not on a screen. Most homeowners spend 3–4 weeks here. We don't rush it.
03
Build
Curtis on every job site
We protect the rest of your home, demo cleanly, and follow a written schedule we share with you. Curtis is on site every day. You'll get an end-of-week update with photos, what's coming next, and any decisions we need from you. No surprises, no change-order ambushes.
04
Care
2-year workmanship warranty
Final walkthrough, punch list closed, and a binder with care notes for every material and fixture. We back the workmanship for two years. Most Cleveland competitors stop at one. If something needs attention, you call Curtis directly.
Ready to start at step one?
Free in-home consultation, about 60 minutes, no high-pressure anything. You'll leave with an honest range and a clear next step.