Privacy Policy
Your Privacy is Important to Us
At Townsell Design & Remodeling Inc., customer privacy is a top priority for us. We want you to feel as comfortable as possible visiting our website. This Privacy Statement will tell you, as of the "Last Revised" date set forth at the beginning of this Privacy Statement, what information we collect, use, maintain, and disclose from users (each, a "User"). This privacy statement applies to the site and all products and services offered by Townsell. Please scroll down to review the entire agreement.
Information We Collect
Personal identification information:
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the website, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in specific website-related activities.
Non-personal identification information:
We may collect non-personal identification information about Users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our site, such as the operating system and the Internet service provider used, as well as other similar information. Similar to other commercial websites, our site may use standard technologies such as "cookies" and web server logs to collect information about how our site is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, the time spent on our website, and the websites visited immediately before and after our site.
Our website may use "cookies" to enhance the overall User experience. The user's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert Users when cookies are being sent. If a User does so, please note that some parts of the site may not function properly for that user. Townsell Design & Remodeling Inc. does not currently actively respond to "Do Not Track" browser signals or mechanisms; however, we're always open to hearing from customers for whom this issue is critical.
How We Use Your Information
Townsell Design & Remodeling Inc. may collect and use User information for the following purposes: to improve customer service. The information that the user provides helps us respond to customer service requests and support needs more efficiently. To personalize the user experience, we may use aggregated information to understand how our users collectively use the services and resources provided on our site. To improve our website, We may use User feedback provided to improve our products and services. To process payments, we may use the information that Users provide about themselves when placing an order to fulfill the service associated with that order. We do not share this information with outside parties except to conduct the business of and marketing of Townsell Design & Remodeling Inc. To run a promotion, contest, survey, or other website feature to send Users information about topics we think will be of interest to them. To send periodic emails, we may use the email address to send User information and updates about a User order.
It may also be used to respond to User inquiries, questions, and/or other requests. If the user opts into our mailing list, they can receive emails that may include company news, updates, and related information about our products or services. If the user would like to unsubscribe from receiving future emails at any time, we include unsubscribe (or opt-out) instructions at the bottom of each email. Alternatively, users may contact us through our website.
Protecting Your Information
We adopt data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site. Sensitive and private data exchange between the site and its users occurs over an SSL-secured communication channel, encrypted and protected with digital signatures. Our site is also in compliance with PCI vulnerability standards to create the most secure environment possible for Users.
We Do Not Sell Your Personal Information
We do not sell your personally identifiable information to anyone. We share your personal information only as described below. We may provide to a third party information that is necessary to fulfill an order a User has placed with us, for example, providing a shipping carrier your address and if you pay by a credit or debit card, User card number, and sales transaction information are passed on to the card processor and/or issuer (including their service providers such as fraud verification services). We may also use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share User information with these third parties for those limited purposes.
Third-Party Sites & Services
Users may find advertising or other content on our site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. Additionally, these sites or services, including their content and links, may change periodically. These sites and services may have their own privacy policies and customer service policies.
Browsing and interaction on any other website, including websites that have a link to our site, is subject to that website's terms and policies.
Although we have taken technical, administrative, and physical measures to protect your information from loss, misuse, or alteration by third parties, there is always some risk (e.g., loss or theft) involved in transmitting information over the Internet.
Analytics & Online Advertising
This site utilizes various analytics and online advertising services to collect information, thereby enhancing the effectiveness of our advertising. This site uses both third-party and first-party cookies to inform, optimize, and serve ads based on your past visits to our site. Our site uses this information to re-market with online advertisers, meaning third-party vendors might show our ads on sites across the Internet. You may choose to manage the online advertising you see using any vendor settings provided.
Changes to This Privacy Statement
Townsell Design & Remodeling Inc. has the discretion to update this privacy statement at any time. When we do, we will revise the updated date at the top of this privacy statement. We encourage Users to frequently check this page for any changes to stay informed about how we are protecting the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Statement periodically and become aware of any modifications.
Your Acceptance of These Terms
By using this site, you signify your acceptance of this privacy statement and applicable Terms of Use. If you do not agree to this privacy statement, please do not use our site. Your continued use of the site following the posting of changes to this privacy statement will be deemed your acceptance of those changes.
How You Can Contact Us
If you have any questions about this Privacy Statement, the practices of this site, or your dealings with this site, please email us at support@townsellremodel.com.